Postal Agencies

In the face of decreasing letter mail volume; competition for parcel and express services; and deregulated markets, successful postal operators must deliver new benefits—in new ways—across their organizations.

Recognizing that mail remains one of the most powerful distribution, service and marketing tools available, postal operators worldwide are collaborating with Accenture to achieve high performance. In fact, more than 50 percent of the world’s mail is processed by Accenture systems.

Accenture’s postal industry insight combined with our strategic business practices can help you determine new directions and services for your business. Through a deep understanding of your market and your clients’ markets, as well as strategies to decrease overhead and streamline operations, Accenture helps enable you to increase revenue sources and provide better service, lower costs and high-quality products and services to your customers.

Throughout the world, Accenture has helped postal operators to increase operational efficiency and improve customer relationship management. We have helped leading postal operators to uncover, employ and exploit a few basic building blocks to achieve their success.

Looking for ways to transform your present reality into the vision of high performance in the future? Wondering what effect global trends and technology will have on postal operators? Review our Postal High Performance Business research.